Frequently Asked Questions

What does a custom design fee mean?

Together we work to build on your wedding/event ideas, to understand your style, theme and personality of your wedding and tie together all the design elements of your event. For example, if you have a beach themed wedding, you might want a design that has shells and waves incorporated into it.

Do I have alternative paper options? Does it cost more to have fancier paper?

Yes, for the custom design, the options are endless; prices upon application. For the standard templates, both coated and uncoated finishes are available . Further to this, a higher grade of paper stock is available on request for an additional fee. 

Why is there a minimum spend?

As printing costs increase significantly with fewer numbers, we have a minimum spend to cover these costs.

What is the difference between a menu, place card and a personalised menu?

There is an option to have the guests name included on each menu in lieu of place cards. This is a neater alternative to a menu and individual place cards.

What if I don’t want all of the items in the package, would there be a price reduction?

You will find everything in the essentials package is required for a typical wedding. Due to printing costs, deletion of items from a package is not worthwhile.

What if I want to add one item from the Grand package on top of the Essentials package? 

This can most definitely be done. However, this will be priced on application.

If I only want invitations and envelopes, what will the cost be?

Price per quantity and design on application.

What if I want to make small changes to the standard templates?

Small changes are possible at no extra cost. Large changes will be subject to a fee, reviewed at the time of request. 

Can I use my own printer?

No, we are a full service provider. Our printers have been tried and tested, so we can guarantee the quality and value for money of every article. We also then take responsibility for ensuring the artwork is printed correctly.

What are the standard sizes of the standard templates?

All specifications are included in our pricing guide. If you require sizing outside of this scope, options are available and priced on request.

What other services do you provide?

We can facilitate the following additional services on your behalf. Eg; Foiling and Laser cutting. 

Do you provide delivery and set up?

Delivery or postage is provided for a small fee.

Set up is usually conducted by your wedding event coordinator, but we can assist them for a small fee if required. 

How much time do I need to allow before my wedding to get organised?

Based on your wedding date and stationery requirements in your initial enquiry, we will advise as to when items will need to be finalised.

Do you have items (to hold the stationery) for hire?

Yes! I have a white easel (perfect for A1 size signage), a large wishing well glass box (from West Elm), timber table number holders and clear acrylic table numbers with holders. Photos available on request. The hiring itself is free, however I take a security deposit to cover the cost of replacement in the event of damage or loss. If returned in supplied condition, the amount is refundable.

If you have any further questions, please don’t hesitate to contact me.